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Responsible Gambling Policy

1. Background Information

Here at Slots Don, we think gambling should always be a fun, moderate pastime. Protecting players, providing methods for self-control, and making promises as a licensed operator in the Netherlands and beyond are all outlined in our Responsible Gambling Policy.

 Our commitment to the safety of our players is evident in this policy, which is also necessary for us to comply with regulations.  To keep everyone safe and having a good time, we establish clear standards, provide assistance tools, and work with independent groups.

2. Purpose of This Policy

The objectives of our Responsible Gambling Policy are as follows:

  1. Keeping players safe from hazardous gaming activity.
  2. The Healthy Play program should encourage people to play video games for fun and leisure rather than profit.
  3. Transparency involves concise communication of procedures, participant rights, and enforcement.
  4. Compliant means following all global, European, and Dutch laws at once.

3. Scope and Applicability

This policy applies to every person who registers, plays, or interacts with Slots Don’s services. It covers:

  • All players, regardless of their location.
  • All types of games and promotions hosted on our platform.
  • Both desktop and mobile access.

Whether you are a casual player spending a few euros a month or a regular player engaging in multiple sessions a week, these principles apply equally.

4. Understanding Gambling Risks

4.1 Gambling as Entertainment

Remember that gambling is really a game at all times. Although you can achieve your goals, you will also inevitably fail. Never forget that gambling is really a game of chance.

4.2 Signs of Problem Gambling

Problem gambling can manifest gradually. Common signs include:

  • Spending more money or time than originally intended.
  • Chasing losses by betting larger amounts.
  • Borrowing money to gamble.
  • Neglecting responsibilities at work or home.
  • Experiencing stress, guilt, or anxiety related to gambling.

Example Scenario

If a player logs in intending to spend €20 but stays for hours, repeatedly depositing more funds in an attempt to recover losses, this behavior may indicate risk. Slots Don has measures in place to detect and intervene in such situations.

5. Our Commitments

Slots Don commits to the following principles:

  • Fair Play – All games are tested for fairness by independent auditors.
  • Transparency – Clear terms are published for every game, bonus, and promotion.
  • Monitoring – Systems track unusual betting patterns to identify potential harm.
  • Player Tools – We provide features that help players set personal limits and control their activity.
  • Support Access – Direct links to professional support organizations are available on our platform.

6. Player Protection Tools

We provide multiple features designed to help players maintain control:

6.1 Deposit Limits

Players may be limited in how much money they can put every day, every week, or every month. If you set a monthly limit of €200, for example, our system will immediately stop any payments that are higher than that amount.

6.2 Time Set Aside for Sessions

When gamers log in, they can choose how long they want to stay registered. When the limit is met, the session will end on its own.

6.3 Time to Rest

You can choose a cooling-off period that lasts from one day to a few weeks. This is great for when you just need a break. You won’t be able to get into your account until then.

6.4 Cutting Off Family

In situations where the problem is more serious, players can ask for a longer time to self-exclude, such as six months, a year, or forever. After registration, you won’t be able to get back into your account until the time you chose runs out.

6.5 Reality Checks

Pop-up reminders can be activated to notify players of the time spent and money wagered during a session.

7. Education and Awareness

Slots Don takes an active role in educating players:

  • We publish guides on responsible play, highlighting safe practices such as budgeting and time management.
  • Warning messages are displayed across the platform reminding players that gambling carries risks.
  • Promotional materials never suggest that gambling is a way to earn money or solve financial problems.

8. Underage Gambling Prevention

We strictly prohibit anyone under 18 from registering or using our services.

8.1 Verification Measures

  • ID verification is required before withdrawals are processed.
  • Random age checks are performed on accounts flagged by our monitoring systems.

8.2 Example Scenario

We reserve the right to reject any registration attempt made by an individual whose date of birth indicates they are not at least 18 years old. The account will be suspended and all data will be erased if it is later determined that underage behavior has occurred.

9. Monitoring and Intervention

Our platform uses advanced monitoring systems to identify risky behavior. These systems analyze:

  • Frequency and duration of gaming sessions.
  • Size and pattern of deposits.
  • Rapid increases in betting amounts.

When problematic patterns are detected, our team may:

  • Send notifications encouraging responsible play.
  • Offer voluntary tools such as limit-setting.
  • Temporarily restrict access to accounts until discussions with the player take place.

10. Cooperation with Support Services

Slots Don works closely with independent organizations specializing in gambling addiction support. Players who feel they may be losing control are encouraged to contact these services.

Examples of organizations include:

  • Loket Kansspel – Dutch helpline for problem gambling.
  • Gamblers Anonymous (GA) – International peer-support network.
  • Responsible Gaming Foundation – Provides resources and counseling.

Direct links and contact information are displayed within the platform.

11. Advertising and Marketing Standards

Slots Don ensures that all marketing is:

  • Targeted only to adults.
  • Transparent, without exaggerated claims of winning.
  • Accompanied by responsible gambling messages.

For instance, promotional emails may include a reminder: “Please play responsibly. Gambling involves risks.”

12. Data Protection in Responsible Gambling

Compliance with GDPR requirements ensures the secure storage of all data pertaining to responsible gaming measures, including self-exclusion and limit-setting. This allows us to properly impose restrictions while also ensuring privacy.

13. International Responsibility

Slots Don may be headquartered in the Netherlands, but our customers are from all around the world. No matter where we are, we will always adhere to the principals of responsible gaming.

In nations with more stringent restrictions, local norms are additionally enforced. For instances where certain cooling-off periods are mandated by law, our software will automatically adjust accordingly.

14. Case Examples

14.1 Deposit Limit Enforcement

A player sets a monthly deposit limit of €500. After reaching €500 in total deposits, further attempts to deposit are blocked automatically. The player receives a notification explaining the reason.

14.2 Self-Exclusion

A player requests a one-year self-exclusion. The account is immediately suspended, and the player cannot log in until the period expires. Support information is provided via email.

14.3 Intervention Based on Patterns

A player logs in daily, deposits increasing amounts, and plays late into the night. Our monitoring system flags the account. A responsible gambling advisor contacts the player, suggesting tools and offering support service referrals.

15. Review and Updates

At least annually, or more frequently in the event of the introduction of new rules, this Responsible Gambling Policy is reviewed. Major changes are notified to players directly, and updates are published on the website.

16. Final Notes

Slots Don promotes responsible gaming to achieve its goal. We comply with all rules and regulations to provide a stable ecology where users may play their favorite games safely. Everyone should play video games responsibly and without harm.

Education, player tools, legislation, and technology may create responsible entertainment. This allows everyone to engage, regardless of circumstances.